Mobile / Sports
When you open a new account on 8h8h, the new member offer is the first thing waiting in your signed-in area — it sets the context for your opening session across slots, live tables and our sportsbook.
The new member offer on 8h8h is attached to your first completed account session — not to a generic promo board, but to the specific steps you take when you verify and fund your account for the first time.
Activating the new member offer is a short, ordered process. Each step below corresponds to a visible action inside your 8h8h account — follow them in sequence and the offer status updates automatically.
Open the registration page and fill in your mobile number and password. The account is created instantly. You will receive a confirmation to the number you registered. No further document is needed at this stage — verification happens at the deposit step.
Go to the deposit section and select Rocket or Upay from the payment rail. Enter the amount shown as the minimum for the new member offer — this figure is displayed on the deposit screen for your region. Follow the wallet prompt on your phone to complete the transfer.
After the deposit clears, navigate to the information tab in your dashboard. The new member offer card appears here with its conditions, any applicable game scope and the timeframe you have to meet those conditions. Read the full terms before you start playing.
Once the offer is active, you can move into any section of the lobby covered by its terms — slots, live casino or sportsbook, depending on what the offer specifies.
Transparency around the new member offer means knowing exactly where to read the conditions rather than relying on a summary. The four reference points below tell you what is published, where to find it and what each piece of information actually controls during your opening session.
Published inside the information tab of your signed-in account. This card shows the exact conditions attached to your new member offer — game scope, any applicable requirement and the session window. It is region-specific and updates when campaigns change.
The deposit screen shows the minimum amount required to trigger the offer for your account. This figure is set per eligible region and is visible before you confirm the transfer through Rocket or Upay. No amount is shown here because it can differ by account.
The offer terms card lists which lobby sections are in scope — this might be slots only, or it may extend to live tables. The game scope indicator is a plain text line inside the terms card.
Where the offer carries a time condition, a timer is visible in the information tab once the offer is activated. This lets you track remaining time without leaving the game.
Questions about the new member offer come up most often at two moments: right after registration when the offer is not yet visible, and after a first deposit when the offer status has not updated. Both situations have a clear resolution path on 8h8h.
Available through the chat icon in the bottom-right corner of any account page. Use this when your offer has not appeared after a confirmed deposit. The agent can check your account status in real time and confirm whether the offer was applied correctly to your session.
For queries that involve your Rocket or Upay transaction record, or where you need a written confirmation of the offer terms applied to your account, email support is the appropriate route. Find the support address in the Contact section of the account menu.
The FAQ section inside your signed-in account contains answers specifically about the new member offer — eligibility, deposit conditions and what happens if the offer does not activate. Check here first for self-service answers before opening a live chat session.
Confidence in the new member offer comes from being able to check every condition yourself, inside your own account, without relying on third-party summaries.
The new member offer terms are not hidden in a general information page — they appear as a specific card in your account dashboard once you log in. You can read the full conditions, including any game restrictions, before you place your first deposit and activate the offer.
Every Rocket or Upay deposit generates a transaction reference visible in your account wallet history. This reference is the proof of your first deposit and is the record the support team checks if your offer activation needs to be reviewed or manually applied.
The offer shown in your account reflects your eligible region as determined at registration. Availability depends on local law and the region confirmed during account setup. If you are in a region where the offer is not active, the information tab will show the current available alternatives instead.
Where the new member offer extends to game play, the lobby sections in scope include titles from Joker, Spadegaming, Pragmatic Play, CQ9 and PlayStar. The exact game scope is listed in the offer terms card, so you know which lobby areas count toward any conditions before you start.
Before you start your first session, it helps to understand the key terms used in the new member offer conditions. These definitions cover the language you will see in your dashboard terms card — read them so nothing in the offer text catches you off guard.
Eligible region refers to the geographic or legal zone in which your account was registered and verified. The offer is only active for accounts in regions where the information is currently running, as determined at account creation.
A wagering condition is a requirement to use a certain amount of funds in the game lobby before a balance credited by the offer can be withdrawn. The exact condition is shown on the offer terms card in your dashboard.
Game scope lists which lobby sections — for example slots, live tables or sportsbook — count toward meeting the offer conditions. Activity in out-of-scope sections does not contribute to satisfying the offer requirement.
A first-deposit trigger means the offer activates only when your initial deposit is completed and confirmed by the payment system. Pending or failed Rocket or Upay transfers do not trigger the offer; only cleared transactions count.
Session window is the period of time, measured from offer activation, during which you must meet the stated conditions. Once the window closes, any unmet condition expires and the offer can no longer be completed for that account cycle.
A promotional balance is credit added to your account wallet as part of the offer, separate from your deposited funds. Its use is restricted to the game scope listed in the terms until any stated condition is met.
These are the questions we see most often from new accounts in Bangladesh. Each answer points to the specific place inside your 8h8h account where you can verify the detail yourself — because the dashboard is always more current than any external summary.
Log in and go to the information tab in your account dashboard. The new member offer card appears there once your account is active.
Yes, both Rocket and Upay are among the payment routes supported for the first deposit that triggers the offer. Complete the transfer fully through your mobile wallet and wait for the confirmation before checking the information tab — a pending transfer does not activate the offer.
That depends on the game scope listed in your specific offer terms card. Some versions of the offer include the sportsbook — where cricket fixtures such as BPL and international matches
If the session window closes before you meet the stated conditions, the offer expires and the promotional balance is removed from your account wallet. Your deposited funds are not affected. The information tab will show any other available campaigns for your account at that point.
First, check that your Rocket or Upay transaction shows as confirmed in your account wallet history — a reference number means it cleared.
Not necessarily. The offer terms reflect your eligible region as set at registration. Availability and conditions depend on local law and the active campaign for your region. The terms card in your dashboard shows exactly what applies to your account — treat that as the definitive version.