Opening an 8h8h account takes a handful of fields — your phone or email, a password, and the basic details we need to set up your wallet. Once your account is active, Rocket and Upay are ready to connect so you can fund and access the lobby without extra steps.
When you open the registration page on 8h8h, you will see a short form asking for your mobile number or email address, a password you choose, and your name as it appears on your account documents. Fill each field carefully — the name and contact details you enter here are what we use to match your wallet when you deposit through Rocket or Upay later. After you submit, a verification step confirms your contact point is reachable; follow the on-screen instruction to complete it. Once that step clears, your account dashboard opens and the lobby is ready. You can switch between mobile browser and a desktop session using the same credentials — no separate download is needed for basic access. If anything looks unclear during the form, the help icon on the registration page links directly to our support channel. Keep your login details saved somewhere private; account security depends on a strong, unique password you have not used elsewhere.
Your contact detail
Enter a working mobile number or email address. This becomes your login identifier and the route we use to reach you for account notices or recovery.
Password you control
Choose a password that is not shared with other accounts. A mix of letters and numbers keeps it harder to guess. You can update it later from your account settings.
Wallet matching
The name on your 8h8h account should match the name on your Rocket or Upay wallet. A mismatch can slow down your first deposit review, so get this right from the start.
Lobby navigation after sign-up
Once registration confirms, the main lobby loads with slots, live casino tables and the sportsbook visible. Cricket markets and crash games are in the navigation bar at the top of the screen.
LOCAL PAYMENT RAILS
Connect Your Local Wallet After Registering
After your account is confirmed, the deposit section in your dashboard shows the payment routes we support for Bangladesh. Rocket and Upay are the primary local options, and both connect directly to your account wallet without routing through a third-party transfer step. bKash is also listed in the payment section — check the current screen in your dashboard to see which methods are active for your account at the time you log in. Payment availability depends on local network conditions and eligible regions. We do not store your wallet PIN or mobile banking credentials; the transfer is handled between your wallet app and our payment gateway. If a payment attempt does not reflect in your account balance within the timeframe shown on-screen, use the transaction reference number from your wallet app and contact our support channel — the reference lets our team check the status without delay.
Rocket
Send from your Rocket mobile wallet directly to your 8h8h account. Use the merchant number shown in the deposit screen and keep your transaction reference until the balance updates.
Upay
Upay transfers follow the same flow — open the deposit tab, select Upay, and follow the on-screen amount and reference fields. Confirm the transfer inside your Upay app.
bKash
bKash is listed in the deposit section. Select it from the payment method row, enter the amount, and complete the transfer using the send-money flow in your bKash app.
Bank Transfer
Bank Transfer appears as an option for accounts where mobile wallet limits have been reached. The account details and reference format are shown inside the deposit section of your dashboard.
BEFORE YOU BEGIN
Four Things to Check Before You Register
A smooth registration comes down to having the right details ready before you open the form. These four points cover the common places where a sign-up stalls — wrong domain, inaccessible contact number, forgotten password logic, or a name mismatch with your identity document. Running through this list first saves you from needing account recovery before you have even logged in once. Each item below corresponds to a real field or verification step in the registration form, so treat this as a practical pre-check rather than general caution. Access and eligibility depend on your local law and the eligible regions where 8h8h operates.
You are on 8h8h
Check the address bar before entering any details. The correct domain is 8h8h. If the URL looks different, close the tab and navigate directly to 8h8h to make sure you are on the real account page.
Your phone or email is reachable
The contact detail you enter receives a verification step immediately after form submission. Make sure your SIM is active or your email inbox is open before you start so the verification does not expire while you wait.
Your password plan is ready
You create your password during registration — not after. Have a unique combination in mind before you open the form. Avoid using the same password you use for your mobile banking apps.
Your name matches your wallet
The name you register with should match the name registered on your Rocket or Upay account. Even a small difference in spelling can require a manual review before your first deposit clears.
RETURNING USER ACCESS
Getting Back Into Your Account
If you have registered before and cannot log in, the first step is the account recovery option on the login screen — look for the link below the password field. It asks for the contact detail you registered with, then sends a step through to that number or address. Follow the instruction on screen exactly as shown; the recovery link or code has a short active window, so complete it without switching apps mid-way. If the contact detail you registered with is no longer reachable — a changed SIM card or a deactivated email — the self-service recovery path will not complete on its own. In that case, open the support channel and provide your registered name and the last payment reference you used on the account. Our support team can verify your identity through the account record and help you regain access. Do not create a second account to work around a login issue; duplicate accounts can be flagged during wallet verification.
Step 1 — Find the recovery link
On the login page, look below the password field for the account recovery option. Select it and enter the mobile number or email you used when you first registered.
Step 2 — Complete the on-screen step
A verification step arrives at your registered contact point. Open it quickly and follow the instruction shown — the active window is short and closes if you leave it too long.
Step 3 — Contact support for unreachable contacts
If your registered number or email is no longer active, the self-service path cannot complete. Reach support directly with your registered name and a past transaction reference for manual verification.
Step 4 — Reset and secure your login
Once access is restored, update your password straight away and confirm that your contact detail in account settings reflects a reachable number or address going forward.
ACCOUNT HELP ROUTES
Where to Get Help With Your Registration
If the registration form or login screen is not behaving as expected, these are the published routes where our team can assist. We do not list channels we cannot back — each option below is visible on the 8h8h site. Use the one that matches your situation; for account-specific issues like wallet mismatches or recovery requests, include your registered contact detail and any transaction reference you have so we can locate your record faster.
Live Chat
The live chat icon sits in the bottom corner of every page on 8h8h. Open it from the registration or login screen and describe your issue; the chat connects you to the support team directly.
Email Support
For account recovery requests or wallet mismatch queries that need a paper trail, email support is available through the contact address published in the Help section of the site.
Help Centre
The Help Centre in the site footer covers common registration questions — verification steps, form errors and wallet connection guidance. Check it before contacting the team if your issue is a form-level question.
ACCOUNT INTEGRITY CHECKS
How We Keep Your Account Details Safe
Account security on 8h8h starts with basic steps you can verify yourself — domain, published policies and the support route. We do not ask for your mobile banking PIN at any point during registration or after. Any page that asks for your wallet PIN while claiming to be 8h8h is not our site. Use the direct domain 8h8h each time you log in. Published terms and a privacy policy are accessible from the footer of every page, and we encourage you to read them before completing registration. Access to the platform depends on local law and eligible regions.
Check the domain first
Every time you log in, confirm the address bar shows 8h8h before entering your password. Bookmarking the correct URL from your first visit is the simplest way to avoid landing on the wrong page.
Published terms and privacy policy
Our terms of use and privacy policy are linked in the footer on every page. They describe how your account data is used and what you agree to when you register. Read them at the footer link before submitting the form.
We never ask for your wallet PIN
Rocket, Upay and bKash transfers are completed inside your own wallet app. 8h8h never requests your mobile banking PIN through chat, email or any on-site form at any stage of registration or deposit.
Support route is published on-site
If something feels wrong with your account or you receive an unexpected message claiming to be from us, use only the live chat or email contact shown in the Help section of 8h8h to verify it.
REGISTRATION QUESTIONS
Frequently Asked Questions About Registering
These are the questions we see most often from people opening an account on 8h8h for the first time or returning after a gap. If your question is not covered here, the live chat on 8h8h connects you to the support team directly.
What do I need to register an account on 8h8h?
You need a working mobile number or email address, a password you choose, and your name as it appears on your identity documents. That is enough to complete the registration form. Wallet connection — Rocket, Upay or bKash — happens in the deposit section after your account is confirmed.
Can I register on my phone without downloading an app?
Yes. The registration form on 8h8h works through the mobile browser without requiring a download. Open 8h8h in your browser, select the register option, and complete the form. The same session carries you straight into the lobby once verification is done.
Why does my name need to match my Rocket or Upay wallet?
When you make a deposit, the name on your 8h8h account is compared against the name on your wallet to confirm the transfer is from the registered account holder. A mismatch can hold up the deposit review. Enter your name the same way it appears in your mobile wallet when you register.
I did not receive the verification step after submitting the form — what do I do?
First check that the mobile number or email you entered is correct and that your SIM is active or your inbox is not full. The verification step has a short active window. If it did not arrive, use the resend option on the verification screen. Still nothing? Open the live chat support on 8h8h for direct help.
Can I have more than one account on 8h8h?
No. Each person is allowed one account. Attempting to register a second account — especially to work around a login issue — can result in both accounts being flagged during wallet verification. If you have trouble accessing your existing account, use the recovery option or contact support.
Is registration available for everyone in Bangladesh?
Access depends on your local law and the eligible regions where 8h8h operates. We do not make a blanket statement about eligibility for every area. Check the terms available in the site footer to understand which regions are currently supported before completing your registration.